Boundaries are shrinking as people are globe-trotting more than ever before. Be it a business or pleasure trip, customers look for comfort and convenience at every step while travelling. And the journey begins from booking and reservation. From choosing the right holiday destination, planning the itinerary, making hotel and transport reservations to restaurant and sight-seeing suggestions, people are turning to the internet for everything. As people get more tech-savvy, they do not shy away from using their laptops, tablets and mobiles to browse for information on the internet, evaluate user reviews and make online transactions. It is the age of online booking - be it a ticket to the movies or events or sports. It is therefore critical for hospitality and travel companies to build a strong online presence to be able to target potential customers. Social media can make or break your brand as it gives customers an easy platform to share their feedback. We at Malay Soft have worked extensively with travel operators and hospitality providers in building their tour management systems and enhancing social media/ search engine optimization. We specialize in enterprise solutions and mobility solutions featuring website applications and mobile apps development.
Malay Soft offers you the complete hospitality software solution.
With over 30 years experience in delivering hospitality software solutions, CMS Hospitality Malay Soft solutions offer powerful, scalable yet easy to use applications for the hospitality industry.
Malay Soft Suite of Hospitality Software
Complement your property management solution and support all critical hotel operations on an integrated platform.
Malay Soft Suite of Hospitality Software
- Scalable solutions which grow as your business grows
- Constantly updated software, utilizing latest Microsoft and Cloud based technologies
- Option of onsite or cloud hosted systems
- Robust, reliable and stable solutions
- Highly experienced support and installations team, with a unique understanding of the hospitality industry
- Malay Soft is the complete solution. Profit from our Experience.
Malay Soft Front Office
As the initial point of contact between the property and guests, this module group incorporates modules such as Front Office, House Keeping, Call Monitoring and a comprehensive Mobile Guest Application The front office system is considered to be both the first and last point of contact with a guest arriving at the property. This system needs to be both intuitive and informative where staff are empowered with the right tools and systems to provide the guest an experience second to none. WINHMS is benchmarked with the best-of-class products in the industry and offers comprehensive product functionality.
MOBILE APPLICATION(GUEST INTERACTION)
Malay Soft Back Office
Tight control of all internal hotel operations is critical to both efficiency and profitability.
This module group incorporates modules such as Accounting, AR/AP, MIS & Budgeting and Asset tracking
Back office operations are critical to both the efficient and profitability of the property. A comprehensive system for management of day to day accounts, accounts receivable and accounts payable are included in this product group. Advanced Management Information Systems (MIS) and Budgeting also part of the group providing property managers tighter control of all accounting aspects of property management.
GENERAL LEDGER (ACCOUNTS)
ACCOUNTS RECEIVABLE / ACCOUNTS PAYABLE (AR/AP)
MIS & BUDGETING
Malay Soft Material Management
Purchasing and receipt of materials and tracking of usage are covered in this module group which manages the properties material usage. This module group includes purchasing, inventory and F&B Costing
Material Management is a key under-the-hood group of modules that is targeted at enabling tighter control of all incoming material and its usage within a property. This group also includes food and beverage costing which manages all costing operations and recipe creation for efficient control of all F&B operations.
INVENTORY (MATERIAL MANAGEMENT)
F & B COSTING
Malay Soft Point-Of-Sale
The POS unit is a critical component of each property that enriches the guests experience at each of the properties F&B outlets. This module group provides information on the point-of-sale and table reservation system products
The POS unit is a critical component of each property that enriches the guests experience at each of the properties F&B outlets. Malay Soft POS is used extensively in properties utilising the Malay Soft front office system as well as with third part front office systems. The POS module group provides information on the point-of-sale product and its supporting table reservation system.
TABLE RESERVATION SYSTEM
Malay Soft Human Resources
Management of all staff working within the property is critical to staff retention, morale and regulatory compliance. The Malay Soft HR Management system includes a suite of modules to cater to all HR requirements
Management of all staff working within the property are critical to staff retention, morale and regulatory compliance. The HR suite of modules includes employee management, payroll, recruitment, training, appraisals as well as a web based employee self-service system.
Malay Soft Specialised Modules
This module group includes specialised modules that further enhance management aspects of the property management. Additional bolt-on modules such as spa and golf management are also included
This group includes modules which do not fit into any of the above categories but are specialised in usage to further enhance property operations. Staff efficiency is further enhanced with the Task Management tool while the Engineering module provides both reactive and preventative maintenance. The comprehensive Spa and Golf modules are best-in-class and are used by leading establishments worldwide.